Frequently Asked Questions

View all frequently asked questions from our customers, and the answers to them.

1. How do I find the dealer nearest to me?
2. What are the maximum dimensions both width and height of your doors?
3. Will you sell to the homeowner/consumer?
4. Can you substitute different screen material?
5. How easy is the installation?
6. How do I measure the door opening?
7. What if my door jamb is too small to recess mount the Roll-Away Screen Door?
8. Are there other applications for Roll-Away Products?
9. May I be set up as a dealer?
10. How does the Auto-Latch latching system work?
11. What colors are available?

1. How do I find the dealer nearest to me? - Top

Click on the Dealer Locator and enter your zip code, it will then list the nearest dealers to your location. Our dealers service most areas of the country, but if no dealer shows up for your particular area, please contact us and we will locate one for you. - Updated: June 14, 2006

2. What are the maximum dimensions both width and height of your doors? - Top

Single doors - 48” width x 96” height
French doors – 96” width x 96” height (two pair of doors 48” w x 96”h)
(Note: Single doors up to 60” x l20” and French doors up to l20” x 120” may be fabricated but will not be covered under our standard warranty.) - Updated: July 17, 2003

3. Will you sell to the homeowner/consumer? - Top

No, please refer to Dealer Locator for nearest dealer to your location. - Updated: July 17, 2003

4. Can you substitute different screen material? - Top

We can substitute the 20x30 mesh special fiberglass screen – Maximum 42” width per door. We can also substitute the following Sun-Control Screening: Suntex 80, Suntex 90, Sunscreen, Super Solar, or Pet Screen – Maximum 36” width per door. - Updated: July 17, 2003

5. How easy is the installation? - Top

Very easy. - Please go to the Roll-Away„¥ product you are interested in and you can click on Installation Instructions. - Updated: July 17, 2003

6. How do I measure the door opening? - Top

See the Roll-Away product you are interested in and click on “How to Measure” for complete instructions. - Updated: July 17, 2003

7. What if my door jamb is too small to recess mount the Roll-Away Screen Door? - Top

If the door jamb or brick mould does not have a minimum of 1 ¼” to recess mount the product, the Roll-Away Screen Door may be surface mounted on the outside of the jamb. See architectural details under “Surface Mount” and “Interior Mount”. - Updated: July 17, 2003

8. Are there other applications for Roll-Away Products? - Top

Roll-Away® window screens and doors are used on sliding patio doors, all types of window applications, screen rooms and conservatories, as well as boats and motor homes. - Updated: July 17, 2003

9. May I be set up as a dealer? - Top

If you have a shipping/receiving facility and a showroom or mobile unit, we will send you a credit application. - Updated: July 17, 2003

10. How does the Auto-Latch latching system work? - Top

As the lead stile containing the latch system is moved to the jamb, the spring-loaded latch engages the strike and automatically latches the door. See architectural drawings under the Roll-Away® Series 6000 and 6500 section. - Updated: July 17, 2003

11. What colors are available? - Top

White, Bronze, Black, Desert Sand, Almond, and Satin are standard colors. Special colors are also available at an additional cost. - Updated: July 17, 2003


 

 

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