Disappearing Screen Door
Limited Life-Time Warranty
This warranty covers the Roll-Away™ Disappearing Screen
Door (Product) and is the only Warranty expressed or implied. The
R. Lang Company (R. Lang), subject to conditions and limitations set
forth below, warrants its Roll-Away™ disappearing screen
door to be free from manufacturing defects during the periods set
forth from the date of purchase.
Lang provides a Limited Lifetime Warranty on all parts and
mechanisms on its Product (excluding the screen mesh) for as long
as the original purchaser owns the home on which the product was initially
installed. R. Lang will repair or provide replacement product, at
its election, free of charge for any manufacturing defects up to a
maximum liability, which shall be equal to the cost of the door requires
to replace the defective Product. The words “defect(s),”
as used in this warranty, is defined as imperfections that impair
the operation of the screen door.
This warranty applies to conditions of normal non-commercial use,
but does not apply to defects that result from:
- Improper assembly,
handling, and storage or by installation not in strict adherence with
R. Lang’s written instructions.
- Damage(s) due
to improper handling, operation, maintenance or cleaning, defective
or improper installation.
- Damage to the
entry door, caused either by the product or installation thereof.
- Damage(s) resulting
from use of the Product for purposes other than those for which it
- Damage(s) resulting
from modifications or attachments to the door.
- Damage(s) due
to shipment by common carrier, private transportation, or other means
- Any damage to
the Product caused by impact of foreign objects, normal wear and tear,
accident, misuse, abuse, acts of God or by fire, explosion, or other
- The Roll-Away
Disappearing Screen Door is not designed or intended to act as a security
device or to prevent access by small children, pets, or other animals.
Lang reserves the right to discontinue or modify any of its products,
including the color thereof, without notice, and shall not be liable
as a result of such discontinuance or modification, nor shall R. Lang
be liable in the event replacement material may vary in color or gloss
in comparison to the original product as a result of normal weathering.
If R. Lang replaces any product under its warranty, it may substitute
products designated by R. Lang of comparable quality or price range
in the event the product, initially installed, has been discontinued,
or modified. Screen mesh is, specifically, excluded in
& Discovery of Defect(s)
It shall be the consumer’s responsibility to inspect the Roll-Away™
Disappearing Screen Door upon receipt of the Product. If a defect or
damage covered under this warranty is discovered upon inspection, the
customer must follow the warranty claim procedure outlined below. R.
Lang shall not be obligated under this warranty respect to any defect
reasonably discoverable upon immediate inspection once the product has
been installed. If a defect occurs after installation, then the consumer
must follow the warranty claim procedure below.
to File a Claim
The consumer must promptly notify (within 14 days), in writing, the
dealer/contractor/builder who installed the Roll-Away™ screen door
in order to provide an opportunity to investigate the claim and examine
the product claimed to be defective. R. Lang will be notified of the
claim by copy of the dealer/contractor/builder’s report. R. Lang
will then investigate the claim. If a defect covered by this warranty
is confirmed, R. Lang or its designated dealer, shall, within a reasonable
time after inspection, either repair or replace the defective door as
outlined in the terms and conditions above. When making a claim, always
refer to the serial number on the door. The serial number is located
inside the screen housing, near the label for the housing removal instructions.
R. Lang’s liability under this warranty is limited to the conditions
above and in no events will R. Lang be responsible for shipping, labor,
removal of Product, installation of replacement Product, finishing
expenses or other charges, costs or claims incurred by the consumer.
No implied warranty, including warranty of merchantability or fitness
for a particular purpose shall apply to the Product (or any replacement)
beyond the duration of this written warranty.
Screen Door Maintenance
Warm soapy water recommended for cleaning painted and anodized surfaces.
Do not use petroleum, aromatic, aliphatic, acetone,
or ammonia-based cleaners on any surface. Powdered cleaners or abrasive
cleaning materials are also not recommended. The use of these cleaners
or solvents will damage the surface and will void the warranty.
screen fabric can be lightly brushed with a soft broom or brush to
remove dust accumulation. A damp sponge with mild soapy water can
be used for cleaning. Acoid the sue of any petroleum solvents or plasticizers
on the screen surface.
the top and bottom tracks free of debris and obstructions. Every 60-90
days, dependent upon usage of door screen system, the use of a spray
silicone applied directly to the tracks will aid in the roller operation.